Trust Centre
How we protect your privacy
Wellbeing data only works when privacy doesn't depend on trust.
Three principles.
- The data belongs to the individual.You can always view, export or delete your data.
- The organization sees groups, never individuals.Reports are only available for groups of at least 30 people and when at least 10 participants have data available for that day. When necessary, additional aggregation criteria are applied to protect anonymity.
- Control over personal dataEach person decides whether to participate, what data to share with the AI, and whether to upload their blood test results. They can also delete their account at any time.
Privacy should be felt, not just stated
How does your data travel? And where does it stop?
WearableSends data only to the individual's app.
Personal appData, scores, programme and AI responses.
Servers in EuropeEncryption in transit and at rest.
HR DashboardAggregated data only, from groups of at least 30 people.
HR visibility
Adoption, participation, and average readiness, sleep, stress, activity, and BMI metrics, always across groups of at least 30 people.
Individual privacy
The company can never access individual data. Scores, sleep, heart rate, stress, blood test data, AI conversations, and device data remain visible only to the individual.
Employee control
Each person decides whether to participate, what data to share with the AI, and whether to upload their blood test results. They can also delete their account at any time.
Security and compliance.
Security.
Encrypted in transit and at rest.
Customer and employee data is stored on infrastructure located in the European Union. Backups are also hosted in the EU.
Access is restricted to authorised personnel based on role and business need.
Compliance.
Designed with the requirements of the EU GDPR and the Swiss Federal Act on Data Protection (nFADP) in mind.
EU AI Act: developed with applicable regulatory requirements in mind. Assessment available upon request.
Data Processing Agreement (DPA) pursuant to Article 28 GDPR, with a list of subprocessors and supporting documentation available upon request.
How we use AI
- What it doesExtracts values from uploaded blood test results and answers wellbeing questions using available data: the employee’s personal data within the app and, for HR, aggregated data only.
- What it never doesIt does not diagnose. It does not share individual data with employers. It does not infer emotions. It does not make decisions about a person’s work or employment.
- Where data is processedOn servers located in Europe.